Aftercare Guide

Pretty Little Wigs By Hollie 

Thank you so much for purchasing your Pretty Little Wigs By Hollie Wig! 
Please check everything is looking perfect and you are completely happy with your unit upon arrival. If you have any questions or need any help please get in touch right away. 
The Wig Bible is here for you to be confident and comfortable with your wig - everything you need to know in one place. 
Lace Cutting
Please bare the following information in mind before removing tags and lace - 
We send the the wigs out with lace still intact on the front for when you try the wig on. Please try it on with no makeup on the forehead. Any makeup marks on the wig will result in a £50 deduction from your refund if you wish to return. Please see Returns T’s and C’s for more info on returns. If you decide you are happy with the wig and remove the tags and lace this makes the wig non returnable and non refundable. 
If you have decided you are keeping the wig you have purchased and you are preparing to cut the lace please follow the next steps. This can be done on your head if you are confident with this or alternatively off the head if you are newer to removing lace.
  1. Clip all hair line hair back and out the way of the lace
  2. Using a small and sharp pair of scissors follow the hair line leaving a couple of mm between the cut and the hair line.
  3. It is best to do it bit by bit. This process should not be rushed. If you cut into the knots you will loose hair from the hair line. 
  4. If you can see the lace rolling up a little when you try it back on you may need to take away a tiny bit more lace so it sits completely flat. 
Inside your unit you will have an adjustable band and combs.
If you have bio (natural) hair then you will have small clips attached to the side burns to keep them secure.
If you don’t have bio hair then you can remove the clips on the ear tabs and use got2be glued hair spray for sticking down the hairline or alternatively you could use tape. 
To remove the tape use acetone or alcohol gel on a cotton bud to help clean the lace ready for new tape. 
A wig grip band is highly recommended. These are amazing for even more added security whilst wearing your unit. Be careful not to put the wig grip band on too tight as it can give you a head ache! It will make the wig feel a little smaller/ tighter  when it is worn. 
You only need to wash your wig when it has a lot of product build up on eg oil and hairspray. They won’t get greasy like natural hair at the root so you only need to be washing it around once a month. 
The wig is made from extension hair and has been pre coloured. Just like our own hair it can fade over time. 
If you want to tone the hair yourself be careful when using silver shampoo. The extension hair can grab VERY quickly. They can go from 0 to blue/silver really quick.
You can wash your unit attached to a foam head and carefully pin it on. DO NOT pin through the lace as you may cause tears and shedding. Only pin through the back of the unit were the stretchy cap is. If you don’t have a foam head then hold the wig from the inside of the cap. Don’t hold it by the lace as it may stretch the lace. 
If you don’t have a form head to wash it on then put one hand inside and use your hand as a base. Using your other hand or with someone else helping you can shampoo and condition. 
Do not scrub the hair as it will cause knots. Gently smooth the shampoo through the hair and rinse thoroughly. 
Follow by using conditioner or a mask and comb through the mid length and ends with a tangle teaser starting at the ends working your way to the top. Never be heavy handed with your unit. 
You will feel like it takes a long time to completely remove all shampoo and conditioner so when you think you are done give it another minute or so of rinsing to be sure. 
Use a towel and gently pat down your unit Do not rub it excessively as this will cause knotting.
Follow by using a leave in conditioner spray and a little oil through the ends.  Carefully brush the frontal hair all into the parting you require to assist with a natural smooth look if your parting has changed whilst washing. Remember a slightly messier parting is more forgiving than a perfectly straight part!
Beware of make up transfer on the lace! Once the lace is clogged with makeup it will look a lot more obvious. Use warm water and shampoo to gently cleanse this area if required. Fresh lace is invisible lace! 
Recommended Products
It is best to use products of a salon standard on your wig. You have invested a lot of money in it and the products need to be just as luxury to keep it looking and feeling its best!
You will need
  • Shampoo
  • Conditioner or Mask
  • Oil
  • Leave in Conditioner Spray
  • Soft bristle tangle tamer
  • Heat protector
Recommended brands - 
Moroccan Oil hydrating Shampoo/Conditioner/Mask/oil
Olaplex Shampoo/Conditioner/no3 treatment/oil
HW Hair Extensions Aftercare range – Shampoo/Conditioner/Leave In Conditioner/Protein Spray 
Sfactor diamond dreams shampoo and conditioner
Most of these are available to purchase from our sister company
If you don’t have time to air dry then you can blow dry your wig. It will be easier if you have a foam head and a stand (you can find them on amazon) and you can use a round brush and the hair dryer on a medium heat setting. Do no direct the nozzle directly at the hair as this will burn the hair and shorten the life span of the wig. Make sure you set it in the parting you want it to be in for when you wear it. If you get it a little off you can wet it back down and re part.  You may notice some shorter hairs that try and spike up. These are called the “returns”. A little hairspray will encourage these to stay down and under control. 
Always use a heat protector before applying heat. Just like natural hair the wig will age quickly and dry out if you use a lot of heat. Try and keep heat styling to a minimum – once or twice a week should be enough as the style will hold well on the extension hair for a few 
Life Span
The extension hair used on your wig lasts 9-12 months for hair extensions clients who are washing their extensions once or twice a week. If you are washing your wig once a month the hair has the potential to last 12 months if you are caring for it correctly as its luxury hair. The frontal is usually the part of the wig that can damage quicker as its hand made. Every single hair has been hand knotted in to mimic the look of hair coming from the scalp. I recommend buying “walker top loc knot sealer spray” to help hold them in place. 
Although made to the highest standard shedding on a lace wig cap is inevitable due to the hair being hand tied using a single knot on the lace. To ensure shedding is kept to a minimum please follow our anti shed trouble shoot guide.
Reasons Your Unit could be shedding/ balding and how to keep this to a minimum
  • Combing with a narrow tooth comb or a hard bristle brush whilst wet - this could snag the hair knots and stitching. Please only use a soft bristle brush such as the denman tangle tamer. 
  • being rough whilst brushing and styling - this could damage the stitching and pull out fragile knots 
  • avoid greasy products are the root area of the wig - this could effect the longevity of the knots
  • brush from tip to root (bottom to top) never top to bottom - brushing from top to bottom will be too harsh. 
  • scrubbing the hair together in the sink or shower when washing - this can knot the hair and cause damage to the lace
  • avoid scratching scalp through unit -  it can damage the knots and stitching.
  • avoid lots of hairspray and styling products -  this will mean you will have to wash your unit more frequently
I have a huge FAQ page on the website so if you have anything else you were wondering about then please take a look! 
Thanks so much for your purchase! I wish you lots of love and happiness with your beautiful new wig! 
Love Pretty Little Wigs By Hollie xxx